♡ FAQ ♡

Commonly asked questions & policies.

I take the time to compare various shipping couriers provided in Ontario, Canada and choose the ones that are most affordable and reliable and so; orders are shipped at a flat rate depending on the items you order! Check the table below outlining what the rates are.

Letter mail is UNTRACKED. Parcels are TRACKED and the tracking numbers are sent via email. 

I ship worldwide from Ontario, Canada!

These are only estimates.
Typically: 
US ~ approx. 1-1.5 weeks
CAN ~ approx. 1-2 weeks
Intl ~ approx.  2-4 weeks

Please note that once I hand a package to the postal service, I have no control over the actions of the postal service.

Please allow up to 4 weeks before contacting me.

If your order has not come in over 4 weeks, please feel free to contact me!

Please note that once I hand a package to the postal service, I have no control over the actions of the postal service.

In the rare case that an untracked order gets lost, contact me and I am willing to send a ONE TIME replacement order!!

nurri’s nook is currently not accepting any refunds or returns. Please make sure you love all the items in your cart before checking out! The only exception is when a mistake is made on our part (i.e sending you the wrong item)!!

If you would like to make an item exchange for something in your cart while your ordering is still processing, please contact me ASAP as changes will not be made once orders are shipped.

Copyright. All artworks and images in this website are protected by copyright laws. Please do not reproduce or resell. All rights reserved.

 S H I P P I N G  R A T E S 

Prices are listed in USD.

Location

Stickers and Prints *

Plushies and Bundles

Canada

Stickers and Prints: $1

Plushies and Bundles: $8.50

USA

Stickers and Prints: $1.50

Plushies and Bundles: $5

International

Stickers and Prints: $2.50

Plushies and Bundles: $9

* Stickers and prints are sent as letter mail via Canada Post or USPS First Class Mail to ensure affordable shipping and ARE NOT TRACKED! 

If your order includes both stickers, prints, and a plushie/bundle, your rate will follow the Plushies and Bundles flat rate for your location.